Does anyone have a number for Sakura Tech support?  I really appreciate it.
Or better yet, our VIP 3000 didn't run overnight and we have an error
message of E-20 but can't find a definition of this error.  The only thing I
could see is that it ran for 13 minutes in the first formalin and then
stopped.  the : lights were not flashing..which indicates it is
running...I'm in a quandry and have a machine full of blocks!!
Thanks

Julie A. Sanders, BA, HT(ASCP)
Supervisor, Anatomic Pathology/Administrative Office
VA Medical Center, Cincinnati,