I had a situation a couple of years back where I was purchasing
supplies through Fisher and also experienced LONG waits for receipt of
products. It turned out that in some instances Fisher has to go
through another distributor as the direct manufacturer will not sell
direct to Fisher. In the case of Biomeda, I wouldn't think this is
the case however I'd contact your Fisher rep and have him investigate
what is happening. With all the mergers/buy-outs and switch outs it's
hard to keep track of who owns what that will sell to a certain
distributor that will in the end finally get you the product you
requested before you've retired or gone on to the great reward.
I'm a firm believer in making the sales rep earn 'their keep' as they
need your business, and if your rep isn't helping go to their boss.
On 1/16/08, Snider, Vivian Deanna wrote:
> I have been having some issues with Biomeda also. It has been almost a
> month and I still have not received the product, ordered through Fisher.
> I am told it is a manufacturer's backorder. I am currently researching
> a secondary source for the product.
> Deanna Snider HT ASCP
> Lead Histotechnician
> Shriners' Hospital for Children
> Research Dept.
> Cincinnati, OH
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