Jeff, this is the processor Ventana purchased from RMC.  That may help you in
asking for assistance....

Histotoad@aol.com wrote:

>      Our lab has recently purchased a Ventana Renaissance tissue processor.
> We intend to use it for multiple block cases such as breast, colon,
> placentas, etc.  We are having trouble fine tuning the processing times for
> the alcohols. This type of processor has a stir bar in the bottom of the
> retort chamber.  Ventana recommends 45 minutes for each alcohol station.
> This is causing excessive drying of our test tissues.  We have since dropped
> the alcohol times to 30 minutes per station which still leaves the test
> blocks too dry.
>      Does anyone have experience with one of these processors?  What routine
> processing schedule do you use?  We hate to have to re-invent the wheel if
> someone has some helpful hints.  Thanks!
>      Jeff Robinson
>      Sierra Pathology, Fresno, CA
>      Histotoad@AOL.com