I feel the same as you Vicki, I have purchased Leica products for years and
have always found the quality of their products and the service to be
excellent.  Our rep, Brett Gordon, is also great.
Cynthia Stone

----- Original Message -----
From: "Vicki Gauch" 
To: 
Sent: Thursday, August 29, 2002 7:42 AM
Subject: Leica Service


> We have several Leica products and are awaiting the arrival of our new
processor.  I cannot complain at all about the service we have received from
this company.  Our rep, Bruce Augustensen, is great...I call him with a
problem and I immediately receive a call from their service dept. to set up
a time to repair our problem .  I would hate to see people judge an entire
company on what may be just a problem in a certain location or a certain
rep. .   I cannot speak for others, but as for me, I still think Leica is a
reputable and reliable company to deal with.
>
> Vicki Gauch
> AMCH
> Albany, NY
>
>
>
>