I agree, Jeanine - We have the Leica TP1050, as well as Leica's cryostat, 
coverslipper, XY-stainer, and automated microtome.  The service we have 
received from Leica has been outstanding - I would recommend them to anyone.

Louri Caldwell
Chief Histotechnologist
College of Veterinary Medicine
University of Georgia


>From: "Bartlett, Jeanine" 
>To: 'Maria Perrone' , "Charles.Embrey" 
>, Tony Henwood 
>CC: histonet@pathology.swmed.edu
>Subject: RE: PATHO-L Leica TP 1050
>Date: Wed, 28 Aug 2002 13:17:47 -0400
>
>Again, I have had very good response regarding service on Leica products.
>Perhaps your distributor is the problem?
>
>Jeanine Bartlett, HT(ASCP)
>Centers for Disease Control
>Infectious Disease Pathology Activity
>1600 Clifton Rd., N.E.  MS-G32
>Atlanta, GA  30333
>
>-----Original Message-----
>From: Maria Perrone [mailto:Maria.Perrone@sharp.com]
>Sent: Wednesday, August 28, 2002 12:28 PM
>To: Charles.Embrey; Tony Henwood
>Cc: histonet@pathology.swmed.edu
>Subject: RE: PATHO-L Leica TP 1050
>
>
>Service on Lieca products is a nightmare, at this time I do not recommend
>the tissue processor, it is not reliable---the paraffin clean is
>unsatisfactory as you can tell, I am not impressed with the product.
>
>Maria C Perrone
>Lead Tech
>Sharp Memorial Hospital, CA
>
>-----Original Message-----
>From: Charles.Embrey [mailto:Charles.Embrey@carle.com]
>Sent: Wednesday, August 28, 2002 6:13 AM
>To: 'Tony Henwood'
>Cc: 'histonet@pathology.swmed.edu'
>Subject: RE: PATHO-L Leica TP 1050
>
>
>Funny thing is that I just got an ASP300 in to demo yesterday.  The machine
>may work well but I have to wonder if the customer service experiences I
>have been reading about will influence my decision.  Yes, come to thing
>about it they probably will.
>Charles R. Embrey Jr. PA(AAPA), HT(ASCP)
>Histology Manager
>Carle Clinic, Urbana Illinois
>
>
>
>-----Original Message-----
>From: Tony Henwood [mailto:AnthonyH@chw.edu.au]
>Sent: Tuesday, August 27, 2002 6:01 PM
>To: 'Mass Histology Service'; Histonet
>Subject: RE: PATHO-L Leica TP 1050
>
>
>
>This doesn't seem like good publicity does it?
>
>Tony Henwood JP, BappSc, GradDipSysAnalys, CT(ASC)
>Laboratory Manager
>The Children's Hospital at  Westmead,
>Locked Bag 4001, Westmead, 2145, AUSTRALIA.
>Tel: (02) 9845 3306
>Fax: (02) 9845 3318
>
>http://www.histosearch.com/homepages/TonyHenwood/default.html
>
>http://us.geocities.com/tonyhenwoodau/index.html
>
>
>
>
>-----Original Message-----
>From: Mass Histology Service [ mailto:jstaruk@masshistology.com
> ]
>Sent: Tuesday, 27 August 2002 23:21
>To: Histonet
>Subject: FW: PATHO-L Leica TP 1050
>
>
>Anyone want to respond to this?
>
>Jim
>
>____________________________
>James E. Staruk, HT(ASCP)
>Mass Histology Service, Inc.
>www.masshistology.com
>
>-----Original Message-----
>From: owner-patho-l@majordomo.srv.ualberta.ca
>[ mailto:owner-patho-l@majordomo.srv.ualberta.ca
> ]On Behalf Of Barry
>Hellman
>Sent: Tuesday, August 27, 2002 9:05 AM
>To: patho-l@majordomo.srv.ualberta.ca
>Subject: PATHO-L Leica TP 1050
>
>
>We recently had to replace the entire lid on our 5 year old Leica TP 1050
>tissue processor. This was at a cost of US$3000. We discovered that Leica
>has changed from the Teflon coated cast pot metal lid on our model to
>stainless steel on newer versions. They are not budging yet on giving us 
>any
>
>credit for what is obviously a manufacturing mistake. The whole lid began 
>to
>
>buckle and warp, the Teflon peeled off, and we began losing vacuum seal. We
>use routine reagents for our processing. We have encountered at least one
>other in-system (Premier) user who has had the same problem. Leica is 
>trying
>
>to claim that there has been no factory notice about the lid and so they
>will not replace it at less than full price for the part. I am wondering if
>many others have had the same problem and we can start a ground swell of
>support for Leica to provide us with the update at their expense. Would any
>users of Histonet please cross post this?
>
>
>
>Barry H. Hellman, Jr.,M.D.
>Department of Pathology
>Mary Immaculate Hospital
>Newport News, VA 23602
>"The whole aim of practical politics is to keep the populace alarmed- and
>hence clamorous to be led to safety- by menacing it with an endless series
>of hobgoblins, all of them imaginary." HL Mencken
>
>
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