RE: Valid Complaint/s.....
|From:||"Bartlett, Jeanine" <email@example.com> (by way of histonet)|
Again I will make this comment: while the Histonet is a great
forum for sharing information regarding equipment and vendors, I think
the tone and attitude of most of these emails has been inflammatory
and inappropriate. There is nothing wrong with stating a problem and
your opinion of a company's service, or lack of, in response to the
problem, but the way this whole situation has been aired over the
Histonet is highly unprofessional.
Centers for Disease Control
<bold>From:</bold> Bruce Abaloz
<bold>Sent:</bold> Wednesday, September 06, 2000 7:39 PM
<bold>Subject:</bold> RE: Valid Complaint/s.....
Gayle Callis wrote: "If you have a "gritch" about equipment, product,
company - call them directly and not<bold> bore us witless with
wastes the time of</bold> satisfied customers, or even less satisfied
who go through the proper(??) channels in dealing with a company".
Companies courteously(<bold>??</bold>) provide us with equipment demos
and other things free
of charge, so cut them some leeway and pick up a phone, taking Histonet
of the loop. We could ALL(<bold>but we're talking about a Company - why
bring "ALL" into this</bold>!?) improve our services - technical or
otherwise - even in our own labs.
Remember Thumper in the Disney movie, Bambi, "If you can't say
nice, then don't say nothin' at all!"
Gail - I for one don't live by Hollywood/Disney movies; besides, that
is your value system !! I didn't see you post a response to the "Don
Hammer/Renee Seiler" saga OR the Montana fires<bold> etc</bold>.
where people have aired their "personal views/experience/s"....etc.
I agree wholeheartedly with Felton L.Nail:
<bold>"The Histonet can serve as a big brother checking system and it's
intent should not be shaped by users who are<underline>
JUST</underline> satisfied by demos and free stuff at conventions.
If you have a valid complaint about a vendor<underline> this is an
excellent forum to alert other labs from making the same
MISTAKE".</underline> </bold>I personally have had both good/bad
experiences with many Companies & I appreciate colleagues
"experiences & opinions" RE:equipment/procedures/prices companies/
Please do not misunderstand - nothing personal @ all Gail; am doing
what<bold> you</bold> have done......given<bold> MY</bold> opinion.
Cheers, Bruce in OZ!
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The UNIVERSITY of MELBOURNE * fax: +61 3 83447909
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**NOTE: Changed postcode and telephone (9344.... becomes 8344....)**
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