RE: Valid Complaint/s.....
|From:||"Bartlett, Jeanine" <firstname.lastname@example.org> (by way of histonet)|
Again I will make this comment: while the Histonet is a great
forum for sharing information regarding equipment and vendors, I think
the tone and attitude of most of these emails has been inflammatory
and inappropriate. There is nothing wrong with stating a problem and
your opinion of a company's service, or lack of, in response to the
problem, but the way this whole situation has been aired over the
Histonet is highly unprofessional.
Centers for Disease Control
<bold>From:</bold> Bruce Abaloz
<bold>Sent:</bold> Wednesday, September 06, 2000 7:39 PM
<bold>Subject:</bold> RE: Valid Complaint/s.....
Gayle Callis wrote: "If you have a "gritch" about equipment, product,
company - call them directly and not<bold> bore us witless with
wastes the time of</bold> satisfied customers, or even less satisfied
who go through the proper(??) channels in dealing with a company".
Companies courteously(<bold>??</bold>) provide us with equipment demos
and other things free
of charge, so cut them some leeway and pick up a phone, taking Histonet
of the loop. We could ALL(<bold>but we're talking about a Company - why
bring "ALL" into this</bold>!?) improve our services - technical or
otherwise - even in our own labs.
Remember Thumper in the Disney movie, Bambi, "If you can't say
nice, then don't say nothin' at all!"
Gail - I for one don't live by Hollywood/Disney movies; besides, that
is your value system !! I didn't see you post a response to the "Don
Hammer/Renee Seiler" saga OR the Montana fires<bold> etc</bold>.
where people have aired their "personal views/experience/s"....etc.
I agree wholeheartedly with Felton L.Nail:
<bold>"The Histonet can serve as a big brother checking system and it's
intent should not be shaped by users who are<underline>
JUST</underline> satisfied by demos and free stuff at conventions.
If you have a valid complaint about a vendor<underline> this is an
excellent forum to alert other labs from making the same
MISTAKE".</underline> </bold>I personally have had both good/bad
experiences with many Companies & I appreciate colleagues
"experiences & opinions" RE:equipment/procedures/prices companies/
Please do not misunderstand - nothing personal @ all Gail; am doing
what<bold> you</bold> have done......given<bold> MY</bold> opinion.
Cheers, Bruce in OZ!
DEPARTMENT of ZOOLOGY * ph: +61 3 83446282
The UNIVERSITY of MELBOURNE * fax: +61 3 83447909
Parkville, Victoria.3010 * email: email@example.com
**NOTE: Changed postcode and telephone (9344.... becomes 8344....)**
OPEN THE MIND;STRENGHTHEN THE BODY;FORTIFY THE SPIRIT!!
DANCE, LIKE NO - ONE'S WATCHING!! This message is confidential;its
contents do not constitute a commitment by The University Of
Melbourne except where provided for in a written agreement between
you and The University Of Melbourne. Any unauthorised disclosure,
use or dissemination, either whole or partial, is prohibited. If you
are not the intended recipient of the message, please notify the
<< Previous Message | Next Message >>