RE: Valid Complaint/s.....

From:"Bartlett, Jeanine" <jqb7@cdc.gov> (by way of histonet)

     Again  I will make this comment:  while the Histonet is a great
forum for sharing  information regarding equipment and vendors, I think
the tone and attitude of  most of these emails has been inflammatory
and inappropriate.  There is  nothing wrong with stating a problem and
your opinion of a company's service, or  lack of, in response to the
problem, but the way this whole situation has been  aired over the
Histonet is highly unprofessional.    


Jeanine Bartlett

Centers for Disease Control

Atlanta,  GA

jbartlett@cdc.gov 


 

<paraindent><param>left</param>

   -----Original Message-----

<bold>From:</bold> Bruce Abaloz   
[mailto:b.abaloz@zoology.unimelb.edu.au]

<bold>Sent:</bold> Wednesday, September    06, 2000 7:39 PM

<bold>To:</bold> histoNet@Pathology.swmed.edu

<bold>Subject:</bold>    RE: Valid Complaint/s.....




   


Gayle Callis wrote: "If you have a "gritch" about equipment, product,
or    


   


company - call them directly and not<bold> bore us witless with
commentary    that 


   


wastes the time of</bold> satisfied customers, or even less satisfied  
 customers 


   


who go through the proper(??) channels in dealing with a company". 


   


Companies courteously(<bold>??</bold>) provide us with equipment demos
and other    things free 


   


of charge, so cut them some leeway and pick up a phone, taking Histonet
out    


   


of the loop. We could ALL(<bold>but we're talking about a Company - why
bring    "ALL" into this</bold>!?) improve our services - technical or
otherwise - even in    our own labs. 


   


Remember Thumper in the Disney movie, Bambi, "If you can't say
something    


   


nice, then don't say nothin' at all!" 


   


Gail - I for one don't live by Hollywood/Disney movies; besides, that
is    your value system !! I didn't see you post a response to the "Don
Hammer/Renee    Seiler" saga OR the Montana fires<bold> etc</bold>.
where people have aired their    "personal views/experience/s"....etc.
I agree wholeheartedly with Felton    L.Nail: 


   


<bold>"The Histonet can serve as a big brother checking system and it's
intent    should not be shaped by users who are<underline>
JUST</underline> satisfied by demos and free    stuff at conventions.
If you have a valid complaint about a vendor<underline> this is    an
excellent forum to alert other labs from making the same
MISTAKE".</underline>    </bold>I personally have had both good/bad
experiences with many Companies &    I appreciate colleagues
"experiences & opinions"    RE:equipment/procedures/prices companies/
etc. etc. 


   


Please do not misunderstand - nothing personal @ all Gail; am doing
what<bold>    you</bold> have done......given<bold> MY</bold> opinion.
Cheers, Bruce in OZ!    




   


BRUCE ABALOZ 


   


HISTOLOGIST                


   


DEPARTMENT of ZOOLOGY   * ph: +61 3 83446282 


   


The UNIVERSITY of MELBOURNE * fax: +61 3 83447909 


   


Parkville, Victoria.3010 * email: b.abaloz@zoology.unimelb.edu.au 


   


AUSTRALIA. 


   


**NOTE: Changed postcode and telephone (9344.... becomes 8344....)** 


   


OPEN THE MIND;STRENGHTHEN THE BODY;FORTIFY THE SPIRIT!! 


   


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you and The University Of    Melbourne. Any unauthorised disclosure,
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</paraindent>





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