RE: Valid Complaint/s.....

From:Greg Dobbin <dobbin@Upei.CA> (by way of histonet)


I agree with your point, but I think you must agree that the
professional (and may I say, adult) way to handle these situations,
would be to state the facts as you see them and leave out slams,
slander, personal attacks, and other schoolyard name-calling. Other
intelligent adults on the Histonet can make up their own mind based
on *all* available information.
Cheers, eh!

Date sent:      	Thu, 07 Sep 2000 09:39:18 +1000
From:           	Bruce Abaloz <>
Subject:        	RE: Valid Complaint/s.....
Forwarded to:

> Gayle Callis wrote: "If you have a "gritch" about equipment, product, or
> company - call them directly and not bore us witless with commentary that
> wastes the time of satisfied customers, or even less satisfied customers
> who go through the proper(??) channels in dealing with a company".
> Companies courteously(??) provide us with equipment demos and other
>things free
> of charge, so cut them some leeway and pick up a phone, taking Histonet out
> of the loop. We could ALL(but we're talking about a Company - why
> bring "ALL" into this!?) improve our services - technical or
> otherwise - even in our own labs.
> Remember Thumper in the Disney movie, Bambi, "If you can't say something
> nice, then don't say nothin' at all!"
> Gail - I for one don't live by Hollywood/Disney movies; besides, that
> is your value system !!  I didn't see you post a response to the "Don
> Hammer/Renee Seiler" saga OR the Montana fires etc. where people have
> aired their "personal views/experience/s"....etc. I agree
> wholeheartedly with Felton L.Nail:
> "The Histonet can serve as a big brother checking system and it's
> intent should not be shaped by users who are JUST satisfied by demos
> and free stuff at conventions. If you have a valid complaint about a
> vendor this is an excellent forum to alert other labs from making the
> same MISTAKE".
> I personally have had both good/bad experiences with many Companies &
> I appreciate colleagues "experiences & opinions"
> RE:equipment/procedures/prices companies/ etc. etc.
> Please do not misunderstand - nothing personal @ all Gail; am doing
> what you have done......given MY opinion. Cheers, Bruce in OZ!
> DEPARTMENT of ZOOLOGY	           *  ph:    +61 3 83446282
> The UNIVERSITY of MELBOURNE        *  fax:   +61 3 83447909
> Parkville, Victoria.3010           *  email:

Greg Dobbin
Pathology Lab
Atlantic Veterinary College, U.P.E.I.
550 Unviversity Ave.
Charlottetown, P.E.I.
Canada,  C1A 4P3
Phone: (902)566-0744
Fax: (902)566-0851

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