no, they usually contact the CEO's of the labs to get their employees to 
stop ragging on the company. Then again, you never know who is lurking in 
the winds.

JTT
----- Original Message ----- 
From: "Mark Tarango" 
To: "Histonet Alias" 
Cc: ; "Martin Trotter" 
; "Tracey Lenek" ; 
"Burton,Lynn" ; "Joanna Bartczak-McKay" 

Sent: Friday, November 28, 2008 2:10 PM
Subject: Re: [Histonet] Ventana Benchmark XTs


>I don't know how much the opinion of "The Unknown HT(ASCP)" counts.  You
> aren't with Ventana I hope.
>
> Mark
>
> On Fri, Nov 28, 2008 at 11:51 AM, Histonet Alias 
> wrote:
>
>> They are switching to a more reliable manufacturer. They are being
>> proactive
>> and switching them before they fail down the road. My XT has been a
>> workhorse but we know certain peoples opinions about the company on here. 
>> I
>> will take it any day over the rest.
>>
>> On Wed, Nov 26, 2008 at 5:29 PM, Burton, Lynn > >wrote:
>>
>> > We have had some trouble but they are planning to replace them. We
>> received
>> > a letter that they had changed vendors for parts and found they need to
>> > switch back. They did replace one section earlier when it stopped 
>> > working
>> > completely.
>> >
>> > Lynn Burton
>> > Lab Assoc. I
>> > Animal Disease Lab
>> > Galesburg, Il 61401
>> >
>> > ________________________________
>> >
>> > From: histonet-bounces@lists.utsouthwestern.edu on behalf of Tracey
>> Lenek
>> > Sent: Wed 11/26/2008 10:59 AM
>> > To: histonet@lists.utsouthwestern.edu
>> > Cc: Martin Trotter; Joanna Bartczak-McKay
>> > Subject: [Histonet] Ventana Benchmark XTs
>> >
>> >
>> >
>> > Hi,
>> >
>> > We have had on-going thermal slide pad issues with our XTs since they
>> were
>> > installed
>> > in February. The slide tray assemblies have been replaced not once but
>> > twice and we are still having inconsistent
>> > results with the temp verifier slides.  Has anyone experienced the same
>> > issues with this
>> > instrumentation?
>> >
>> > Thanks
>> > Tracey Lenek
>> > Tech III - Anatomic Pathology
>> > Calgary Laboratory Services
>> > 403-770-3588
>> >
>> > ________________________________
>> > This message and any attached documents are only for the use of the
>> > intended recipient(s), are confidential and may contain privileged
>> > information. Any unauthorized review, use, retransmission, or other
>> > disclosure is strictly prohibited. If you have received this message in
>> > error, please notify the sender immediately, and then delete the 
>> > original
>> > message. Thank you.
>> > _______________________________________________
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>> > Histonet@lists.utsouthwestern.edu
>> > http://lists.utsouthwestern.edu/mailman/listinfo/histonet
>> >
>> >
>> > _______________________________________________
>> > Histonet mailing list
>> > Histonet@lists.utsouthwestern.edu
>> > http://lists.utsouthwestern.edu/mailman/listinfo/histonet
>> >
>>
>>
>>
>> --
>> The Unknown HT(ASCP)
>>  _______________________________________________
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>>
> _______________________________________________
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