[Histonet] Tissue falling off

From:"Kate Mendell"



Thank-you to everyone that wrote and gave advise.  What ever problem we were having has stopped.  I think we are going to chalk it up to bad batch of slides.  By the way erie scientific has been great!  I have had numerous phone calls from the product manager willing to do what they can to help us figure this out. Included in that was a batch of slides with a new lot number.  Seeing that we don't know if was a bad batch or one that sat too long on Rep shelf without roating stock. There was no Passing the Buck just willing to help solve problem.  Now that is GREAT CUSTOMER SERVICE!

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