RE: [Histonet] Ventana Benchmark Problems

From:"Patricia Karlisch"

  I agree with you on this.  Our folks like the Ventana, the Ventana
service and the products.  I was and still am a DAKO person but I have
seen the two systems at work and appreciate the technical support from
both companies.  A1 for both.  Pat
Pat Karlisch
Supervisor, Histology, Pathology and Laboratory Medicine
Penn State Milton S. Hershey Medical Center
Mail Code H179
Hershey, PA 17033
Phone (717) 531-6072
Fax: (717) 531- 7741
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>>> "GUTIERREZ, JUAN"  10/19/2006
3:23 PM >>>

Don't be nervous.  You're always going to hear the disgruntlers more
often and a lot louder.  I have two Benchmarks at the moment and I am
getting ready to bring in an XT and an LT shortly.  I've used open
systems before (DAKO)and even though they were very good, I really
my Ventana's.  Their customer support is second to none and they have
always been very willing and able to work the little details out.  I
have been in my current position for almost four years and I've yet to
meet my DAKO rep.  We still have an autostainer that takes way too
time toset up runs in.
Hope this eases your fears a little bit, 

Juan C. Gutierrez, HT(ASCP)
Histology Supervisor

My opinions are my own and do not reflect those of my employer.  LONG

-----Original Message-----
[] On Behalf Of LINDA
Sent: Thursday, October 19, 2006 1:52 PM
Cc: NORA LEOS; Dinesh Rakheja; ANA GOMEZ
Subject: Re: [Histonet] Ventana Benchmark Problems

All this talk about the Ventana Benchmark is making me nervous. We are
getting ready to purchase the Ventana Discovery XT, an open system
automated stainer which uses similar technology as the Benchmark. We
plan to use it for research immunohistochemistry and in-situ
hybridization. Does anyone have any exerience with the Discovery?
Please let me know if you have had problems with it. 
Thanks a bunch,
Linda M
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