Formalin in OR and communication
From: | "Thomas J. Kuwahara" <tom@resolve3d.com> |
Barbara.Davies@memhospcs.org wrote:
>
Dear Barbara: Although I don't work anymore in the clinical setting, I
have to comment on your wonderful handling of the formalin "problem".
Communication as well as a sincere desire to work WITH the people
involved instead of the us vs. them so common in a hospital setting,
shows that such an approach can really work to get things done with
everyone coming out ahead. An acknowledgement of appreciation goes a
long ways in dealing with other departments, staff, labs, fellow
workers, etc. And as you've indicated it doesn't take millions of
dollars or many meetings, a cake was much more effective in smoothing
the way than any memo or directive.
Regards, Tom
> We also inservice the OR staff on specimen handling every 6 months. Its
> really been worth the extra effort. We get to know OR staff and they get
> to know us. We've been able to tweak any issues between the two
> departments. We also brought a cake to them when their QA improved
> dramatically ( for submitting specimens accurately and appropriately to
> us). We did that years ago and they still talk about it.
>
> Good luck
>
> Barbara Davies
> Memorial Hospital
> Colorado Springs, CO
--
Thomas J. Kuwahara - Senior Immunohistochemist
Resolution Sciences Corporation - http:www.resolve3d.com
3801 Sacramento St., Suite 621, San Francisco, CA 94118
T: 415/750-6800, ext23067 F: 415/750-2332 E: tom@resolve3d.com
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