From:"McTaggart, Ryan"


-----Original Message-----
From: Soto, Roxanne []
Sent: Thursday, November 14, 2002 2:54 PM
To: Histonet (E-mail)

I know that this subject has been brought many times before, but I really
need some advice.  I had to develop competencies at my organization because
the techs have not had to be in several years, nor have they been help
accountable for anything.  To come up with an objective number for embedding
and microtomy, I watched them for several days and timed them all.  I came
up with a "lab average" and to be competent they had to be within 70% of the
lab average.  For example, the lab average for microtomy was 84 slides per
hour and to be competent they had to cut 59 slides per hour with less than a
2% error rate (error rate is based on depth and wrinkles, etc.).  I have
several employees that are well below that number.  They think that I am
being unrealistic in my expectations of them.  My manager and I disagree on
what competent means.  He feels that I am asking for productivity and not
competency, I think they are one in the same.  He feels that to be competent
that have to show they know how to do their job, I told him to be competent
they have to be productive.  He asked me today if there were any articles
about productivity standards in histology.  So is there such a thing?
Now I have other things on my competency as well, such as, accessioning,
frozens, special stains, processing, microwave processing, etc.  My next
question is, what do you do if you have a tech that doesn't pass the
competency?  I have been told that I have to re-train them, even if they
have been a tech for 30 years.  How does your organization handle this?
On the down side of this, is my techs.  They don't care about the
competencies because even if they are not competent, nothing will happen to
them, so they don't care.  One tech can come in and bust there butt and they
will get the same benefits and raise as a tech that comes in and does
absolutely nothing.  I have been trying to change this since I got here, but
until I have documentation to back me up, I am stuck.  
You advice would be greatly appreciated.

Privileged/Confidential information may be contained in this message.  The
information contained in this message is intended only for the use of the
recipient(s) named above and their co-workers who are working on the same

The recipient of this information is prohibited from disclosing the
information to any other party unless this disclosure has been authorized in

If you are not intended recipient of this message or any agent responsible
for delivery of the message to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or action taken in
reliance on the contents of this message is strictly prohibited.  You should
immediately destroy this message and kindly notify the sender by reply

Please advise immediately if you or your employer does not consent to
Internet E-Mail for messages of this kind.  Opinions, conclusions and other
information in this message that do not relate to the official business of
the firm shall be understood as neither given nor endorsed by it.

<< Previous Message | Next Message >>