Re: Performance indicators.
I think somebody needs to be clued in that the most productive work
environment is the relaxed and happy environment. Stressed out workers,
regardless of the type of work they're doing, are not as productive as
happy, stress-free workers. So, if people are being timed to see how much
they can produce in a given period of time, that is putting stress on the
worker. If the worker feels they must produce x amount in y time period,
that is even more stressful. Worse, it's demeaning. It's putting human
beings on par with machinery. Machines can be made to perform like this,
but people just DON'T.
This really has to be the child of the bean counter from Hell.
At 03:46 PM 11/15/01 -0500, Amos Brooks wrote:
> I really don't like putting time expectations on things like this with
>out foreknowledge of specifics. 100 OB/GYN blocks would take a hell of a lot
>longer than 100 prostate biopsies. Embedding 100 "prostate chips" blocks
>would take a lot longer than 100 breasts. If all the blocks were EXACTLY the
>same size and EXACTLY the same type of tissue, with EXACTLY the same amount
>of fatty tissue, perhaps you could justify a quota.
> Then there is the whole quality of work factor. We used to race to see
>who could coverslip the most slides per minute. It was interesting to note
>that usually the fastest worker often had the most bubbles after a half
>hour. The same could be said of wrinkles in sections. The slowest was,
>admittedly, not the best, but the ideal was obviously not time dependent.
> Putting expectations on the time it takes to complete these tasks is is
>really subjective and inherently flawed. The only way to ensure that people
>are really working to their potential is to sit and work next to them and
>keep chattering and goofing off to a minimum. Rather than saying "You're the
>slowest tech here" one should look at the worker and try to teach some time
>Put the stopwatch down and step away from the whipped tech.
>----- Original Message -----
>From: "Clarke Ian"
>Sent: Thursday, November 15, 2001 12:54 PM
>Subject: Performance indicators.
>> I am interested in trying to assess a performance level for some of the
>> standard procedures in a Histology and Cytology laboratory.These include ,
>> embedding,trimming,cutting and mounting of slides.I thus would like to
>> survey what other people think is realistic and doing in practise.
Veterinary Diagnostics Lab
Utah State University
fax (435) 797-2805
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