RE: [Histonet] tissue processor

From:"Deltour, Douglas D. (HM2)"


I can tell you first hand that the Vision Biosystem processor is ... not
optimal. The processor was not set-up correctly and when it was breaking
down the tech-support was horrible. If you were getting error codes on every
run and tech support said "just ignore them"... what would you do?

D

-----Original Message-----
From: Patti Loykasek [mailto:ploykasek@phenopath.com] 
Sent: Wednesday, May 10, 2006 2:37 PM
To: histonet
Subject: Re: [Histonet] tissue processor

I don't have any recent experience with new processors, but have heard from
a trusted colleague good things about the Vision Biosystem processor. It is
a conventional processor, but has quicker TAT. I don't believe this
colleague is on histonet, so thought I'd mention it.


Patti Loykasek BS, HTL, QIHC
PhenoPath Laboratories
Seattle, WA


> Jennifer,
> I have used the Lecia at another faculty, and it had some problems, but I
> had always preferred the Sakura VIP until now. I got a lemon and the
service
> dept is horrible, in fact we are trying to get them to replace it.
Actually
> the service has been so bad I would love to dump the whole company.
Anyway,
> sorry for venting, but I would try the thermo at this time. Did you know
> that Richard Allan also has one?
> Good luck,
> Diane Santana
> PMA
> Haverhill, Mass.
> 
> _______________________________________________
> Histonet mailing list
> Histonet@lists.utsouthwestern.edu
> http://lists.utsouthwestern.edu/mailman/listinfo/histonet


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