RE: [Histonet] Help!

From:Pamela Marcum


Barry is right and if there is no medical issue it must be dealt with in a 
fair way for the patients and the institution.

Sometimes money issues are the only thing that will activate management to 
move!!

Pam Marcum

At 09:47 AM 5/15/2006, Rittman, Barry R wrote:
>Sounds as if you have done your best to remedy the situation and to also
>document appropriate mislabeling.
>Upper management is often reluctant to act, sometimes because of fear of
>lawsuits related to gender or ethnicity.
>I think, as suggested earlier, that you formally request your supervisor
>to terminate this individual as I believe this is what you need to do.
>If they will not do this then your only other recourse is to list some
>of the potential problems (lawsuits etc) that could arise because of
>these mistakes such as loss of future business and also the individuals
>who would be most likely to be sued.
>I would also look at some lawsuits last year that resulted in
>substantial damages to institutions with similar business. Nothing
>activates top administrators more than potential loss of funds and the
>possibility of other lawsuits that could also arise.
>Barry
>
>-----Original Message-----
>From: histonet-bounces@lists.utsouthwestern.edu
>[mailto:histonet-bounces@lists.utsouthwestern.edu] On Behalf Of
>histology@gradymem.org
>Sent: Monday, May 15, 2006 8:04 AM
>To: Histo Lady
>Cc: histonet@lists.utsouthwestern.edu
>Subject: Re: [Histonet] Help!
>
>
>    Don't  you  have  a  Risk  Management  department  that  would be
>very
>    interested  in  the  fact that they have not done something about
>this
>    mislabel-er?   You  may have to go "over the head" of your manager
>and
>    HR department to assure patient care.
>    Angie Barnett, HTL(ASCP)
>    Grady Memorial Hospital
>    Pathology Department
>    405/224-2258
>    histology@gradymem.org
>
>    ----- Original Message -----
>
>    From: Histo Lady 
>
>    Date: Friday, May 12, 2006 4:38 pm
>
>    Subject: [Histonet] Help!
>
>    > I don't know what else to do. I am the pathology supervisor and
>    > have a histo tech that continuously mislabels cassettes and
>    > slides. Fortunately we have been able to fix everything, so far.
>    > Yeah I know at some point we won't be able to. This has been
>    > going on for sometime. Each time I tell her that she mislabeled
>    > something and each time I tell my manager and document it. The
>    > manager and HR have spoken to her on 3 different occasions. Yes I
>    > said 3 and she has mislabeled cassettes and/or slides more times
>    > then that. And yet she still has a job. I have tried everything
>    > short of sitting behind her all day and watch everything she does
>    > to make sure she does it right. No one wants to take action on
>    > this issue except me and I can't do anything other then document
>    > it and tell her every time. And of course since no one else is
>    > doing anything about it I am the bad guy for "telling on her".
>    > The pathologists agree with me that something needs done and they
>    > all have told the
>    > manager to do something. But they don't want to get involved
>    > because "personal issues are not thier issues". I don't know what
>    > else to do.
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Best Regards,

Pamela A Marcum
Manager, Histology Special Procedures
University of Pennsylvania
School of Veterinary Medicine
R.S. Reynolds Jr.  CORL
New Bolton Center
382 West Street Road
Kennett Square, PA 19348

Phone - 610-925-6278
Fax     - 610-925-8120
E-mail - pmarcum@vet.upenn.edu 



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