RE: [Histonet] Help!

From:"Weems, Joyce"

This is a very difficult situation to have to deal with, but I would think this is a top patient care issue that should be addressed in a progressive discipline manner. HR should have that in place so that after a set number of instances, certain things happen up to and including termination. 
At the written warning stage, a plan would be devised to determine if there is something causing the errors - can the tech see well, etc.  If errors are made that leave the department, Joint Commission requires a review of the incident to determine what can be done to improve quality and eliminate that type of errors. 
The object of the exercise is not to intimidate or torture the employee but help them become the best tech doing the best patient care possible. I wish you the best! j
Joyce Weems
Pathology Manager
Saint Joseph's Hospital of Atlanta
404-851-7831 - Fax


From: on behalf of Histo Lady
Sent: Fri 5/12/2006 5:38 PM
Subject: [Histonet] Help!

I don't know what else to do.  I am the pathology supervisor and have a histo tech that continuously mislabels cassettes and slides.  Fortunately we have been able to fix everything, so far.  Yeah I know at some point we won't be able to.  This has been going on for sometime.  Each time I tell her that she mislabeled something and each time I tell my manager and document it.  The manager and HR have spoken to her on 3 different occasions.  Yes I said 3 and she has mislabeled cassettes and/or slides more times then that.  And yet she still has a job.  I have tried everything short of sitting behind her all day and watch everything she does to make sure she does it right.  No one wants to take action on this issue except me and I can't do anything other then document it and tell her every time.  And of course since no one else is doing anything about it I am the bad guy for "telling on her".   The pathologists agree with me that something needs done and they all have told the
 manager to do something.  But they don't want to get involved because "personal issues are not thier issues".  I don't know what else to do. 
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