Re: Patient Registration
we deal with this by requiring that each specimen being submitted to our lab
have the patient billing information provided, especially for medicare, this
request for billing info is right on our specimen requestion form along with
submitting dr. etc. it is the responsiblility of the dr. submitting the specimen
to us to see that the patient provides us with the billing information on this
form. if it is not there, i go back to the dr. and tell them they have to
provide this or we cannot process the sample. we definately get forms that are
not properly filled out, but usually after the dr. is contacted a time or two
they see that it gets done in the future. it is so much easier to get this
upfront than to try and track down the patient after the fact.
Paula Wilder wrote:
> Hello everyone!
> We were recently told that in order to register Medicare patients, we had to
> actually contact each patient for all the necessary information. When we
> asked questions about specimens, etc. no one had an answer for us. JCAHO is
> coming to our institution in July. We were told that we were not in
> compliance at this time and that next week sometime we will need to register
> patients differently. I just can't imagine contacting each and every
> patient. Does anyone else have this compliance issue? Any input would be
> very greatly appreciated.
> Thank you!!
> Paula Wilder
> St. Joseph Medical Center
> Towson, MD.
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