Applause for Shandon
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From: | Sarah Christo <schristo@cvm.tamu.edu> |
To: | HistoNet@Pathology.swmed.edu |
Reply-To: | |
Date: | Mon, 29 Mar 1999 13:52:13 -0600 |
Content-Type: | text/plain; charset=US-ASCII |
Dear Netters,
I just had a Shandon repairman leave. He replaced a major part (a rotary valve $$$) and upgraded the software on my Pathcentre. There was no charge involved. The repairman said that it is their policy to upgrade units just because we own their product.
I hope those of you that were so quick to trash Shandon over the Citadel manual a week ago will reconsider your opinion of a leader in our industry.
My unit is not under a service contract either.
Just for your information. A happy customer-Sarah
PS-let loose the dogs.......
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