Hmmmm....  Let me see if I can figure this out.   You buy a piece of equipment for X thousand
dollars, lose the manual and the selling Co. wants a few hundred more dollars to replace the
manual.. and sends veiled threats of copy right violations to some one who is trying to be helpfull.
I suppose that Shandon would like me to be one of their customers .....NOT.

At least when I worked for Reichert Jung/AO I would send out the manual and any advice needed for a
customer and thank them for their business.  But then, it seems that the industry has changed a bit.
 Glad that I'm not in it anymore.  True there is a copyright law that covers these things but I side
with trying to be helpfull.



-- Begin original message --

> From: mark.lewis@shandon.com
> Date: Mon, 08 Mar 1999 09:04:05 -0500
> Subject: RE: manual and copyright laws
> To: NTT@shcc.org, histonet@pathology.swmed.edu, pdavie@phenopath.com
> 
> Before you make a copy and send it off, you might want to read up on copyright laws and get legal 
> counsel from your facilitiy's lawyers...
> 
> Regards
> Mark Lewis
> Technical Specialist
> Shandon (manufacturer of the Citadel)
> 1-800-245-6212 ext. 4013
> 
>  ----------
> From:  pdavie@phenopath.com [SMTP:MIME :pdavie@phenopath.com]
> Sent:  Friday, March 05, 1999 10:02 PM
> To:  NTT@shcc.org; histonet@pathology.swmed.edu
> Subject:  Re: manual
> 
> <<File: ENVELOPE.TXT>>
>  --------------------------------------------------------------------------  --
> I have the Citadel 2000 manual (it's almost the same thing).  It's 26
> pages.  If you give me your address, I'll mail you a legible copy (I
> hope).
> 
> 
> 
> 
> >Hi again,
> >
> >Another opps!  We have a Citadel 1000 tissue processor from Shandon.
> >Unfortunately, the manual is missing. There's a xerox copy, but who ever 
> 
> >copied
> >it did not lighten the toner, so all diagrams and legends are black.  It
> >doesn't help me much when I'm trying to set up a new program.
> >I've been told by someone at my department that it costs $167 for a
> >replacement. No wonder I can't get a raise. Would anyone know where I
> can >get >this manual cheaper?  Thanks again.
> >
> >Noi
> >
 
> Phyllis Davie
> Clinical Laboratory Supervisor
> PhenoPath Laboratories
> Seattle, WA
> pdavie@phenopath.com
> (206)374-9009  phone
> (206)374-9009  fax
-- End original message --


best regards,
Bob
Robert Schoonhoven
Laboratory of Molecular Carcinogenesis and Mutagenesis
Dept. of Environmental Sciences and Engineering
University of North Carolina
CB#7400
Chapel Hill, NC 27599
Phone 
office 919-966-6343
   Lab 919-966-6140
   Fax 919-966-6123 

**Suppose you were an idiot... And suppose you were a member of Congress ...
But I repeat myself.-Mark Twain**