CUSTOMER SERVICE!!!!! Do you hear that, Shandon?
_______________________________________________________________________________
Subject: Re: manual
From:    rkline@emindustries.com at internet
Date:    3/10/99  8:46 AM

Noi,

There is such a thing as sample accounts.  Here at EM Science all product
managers and sales reps have them.  In light of the first reply and all the
negativity from it,  I would think Shandon would want to redeem themselves
and send you a no charge manual on one of these types of accounts.

A $167.00 is nothing compared to the lost business and the chance to do
good business.

Rande Kline HT (ASCP)
Technical Services
EM Science




NTT@shcc.org on 03/09/99 06:50:24 PM

To:   histonet@pathology.swmed.edu
cc:
Subject:  manual




Hi everyone,

I placed the inquiry because someone has always been able to help me by
sharing
 useful information on the histonet.  If I offended anyone because I might
have
suggested something illegal, I didn't mean too.  When I was in college, we
had
many debates about situations like this and many of you touched upon the
same
points as we did--particularily copyright laws.  Our resolution was that we
were using it for educational purposes and nothing more.  This was and is
my
intention when I first posted the message.

Again, thanks to everyone who responded.  To all those that I pissed off,
didn't mean to.  And as always, everyone is very helpful.

Noi