Thank you, Anita, Ford & Bob!  A few words of caution really has snowballed
and divided opinions (surely based on individual biases regarding the
responsibilities of vendors and their representatives)...sounds like it's
become a  "kill the messenger" scenario to me.  Mark, don't let this
"flared-up" episode dissuade you from continuing your valuable input on the
HistoNet!  The defense rests.   ~Sincerely, Francie~