Position Available, Product Manager - IHC Products

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From:"Peter H. Haabestad" <perk@bellatlantic.net>
To:"HistoNet@Pathology.swmed.edu" <HistoNet@Pathology.swmed.edu>
Reply-To:
Date:Mon, 15 Mar 1999 16:10:10 -0500
Content-Type:text/plain; charset=iso-8859-1

CLI ONCOLOGY, INC.

JOB TITLE:  Product Manager, Immunohistochemistry (IHC) Products
DEPARTMENT:  Technical Service
REPORTS TO:  Director of Operations
PREPARED BY:  Judith Wight
DATE:   March 11, 1999
APPROVED BY: Thomas Benson, President/CEO
APPROVED DATE: March 12, 1999


JOB SUMMARY

Provide all technical assistance required to customers using CLIO
immunohistochemistry (IHC) products, document all customer complaints
and inquiries in regards to the CLIO IHC products, perform and document
validation of CLIO IHC products and generate data required for FDA
submission applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Interface with US and International distributors for product technical
service and inquiries.

Interact and provide technical assistance to parties responsible for
clinical trials of CLIO products.

Generate data when necessary for FDA submission applications.

Receive, document and respond to customer complaints and technical
inquiries.  Determine plan of resolve for customer complaints, perform
failure investigation as needed, and send completed complaint to
Regulatory Affairs Manager for final sign off.

Monitor and document trends of customer complaint activities.

Provide troubleshooting/training sessions in the field at customer sites
when necessary.

Perform product validation procedures and complete validation reports in
accordance with Regulatory Affairs requirements.

Train CLIO employees on CLIO immunohistochemistry products when
required.

Participate in Design Review Process and regular Design Review meetings.

Update and Maintain all SOPís relevant to job function.


SUPERVISORY RESPONSIBILITIES

None at this time.  Supervisory responsibilities may expand as
department grows.

QUALIFICATIONS

Thorough working knowledge of manual and automated immunohistochemical
staining techniques using both paraffin embedded and frozen human tissue
sections is necessary for this position.

Willingness to interact with customers via telephone and in person in a
friendly manner regardless of situation is essential.

EDUCATION and/or EXPERIENCE

Bachelorís Degree in Science (B.S.)  and two years experience in
immunohistochemical staining procedures; or four to six years related
experience and/or training.  Experience in Biomedical industry customer
or technical service or sales highly regarded.

MATHEMATICAL, COMPUTER AND LANGUAGE SKILLS

Ability to write technical reports, analyze data and effectively respond
to questions from customers or potential customers both verbally and in
writing.  Must document all work in an organized manner.

Should be proficient in general word processing and spreadsheet use.

TRAVELING REQUIREMENTS

Moderate amounts of traveling may be required.  Traveling to customer
sites may involve short lead times (less than 24 hours).

All inquiries should be directed to Mr. Peter Haabestad,
perk@bellatlantic.net





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