Fwd: The Nerve!
From: | "Dr. Ian Montgomery" |
Cliff,
Of course
your not bad, in fact, apart from the odd occasion your all very good. I
never fail to be impressed at the service you offer and help you so
willingly give. I have very good working and personal relationships with
many of the equipment vendors, indeed I'm such a sad case that I even
wear a well known microscope manufacturers spectacles, now that is brand
loyalty. I was the subject of a wee threat many years ago but who cares,
I've no money, only debt and their welcome to that. But the company
involved lost a potential customer, we Celts like to harbour grudges and
personal slights.
Ian.
I think it is time for a
vendor to reply to these incessant comments. I
am a vendor. I have owned my business for twenty years. My
father
owned the business before me and my grandmother was a histotech
at
Montefiore Hospital in the Bronx from the 1930 through the 1950s.
I
know
a bit about the business of histotechnology. I feel that I am
helpful,
honest and understanding both of my products and my customers. It
is in
my best interest to be that way. There may some bad apples out
there
but
for the most part I think that any successful salesman or
business
owner
will cater to their customers. So far I have seen mostly vendor
bashing
save for Vinnie's comments. Let's not forget that it is the vendors
who
pay for the R&D that improves the quality of life in your labs.
Without
the vendors, the NSH conventions and state society meetings
would
probably not exist. And let's not forget that at those meetings you
all
walk around and fill your little bags with free samples and
toys,
Tshirts, mugs and money. When you have problems you call us to
help
solve them, night or day. Most of my customer have my email
address,
cell phone number, office number (toll free) and home number. So
maybe
its time to turn around and look at the other side of vendors. Work
out
the problem with whoever it is that caused this controversy in
the
first
place and let's move on. And may an aknowledgement that vendors are
not
all bad would be a nice gesture as well.
Best Regards to all and enjoy you weekend
Cliff Berger
Decal Chemical Corp
800-428-5856
www.decal-bone.com
Dr. Ian Montgomery,
Microscopy Service Unit,
Graham Kerr Building,
Institute of Biomedical & Life Sciences,
University of Glasgow,
Glasgow,
G12 8QQ.
Tel: 0141 332 8855
Office: 4652
Lab: 6644.
e-mail: ian.montgomery@bio.gla.ac.uk
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