Dear John,
    If you are located in the United States, I invite (encourage) you to call
Sakura at 1-800/725-8723 ext.2 to reach Customer/Product Support.  Some minor
instrument adjustment(s) may be necessary to direct the film's placement on the
rollers during its travel.  We are sorry to hear of this experience and would
offer immediate service dispatch.  There would be no charge for this service
call.  Should you be outside of the U.S., please reply to me or your local
Tissue-Tek distributor for your specific contact for this service.    
    
Sincerely,
Nancy Klemme, HT(ASCP)
Customer/Product Support Mgr.
Sakura Finetek USA, Inc.
1750  West 214th Street
Torrance, CA  90501

Web Page = www.sakuraus.com 
e-mail = nancy.klemme@sakuraus.com
Phone = 800/725-8723
____________________Reply Separator____________________
Subject:    Sakura coverslipper
Author: "John R MacKinnon" <jrmackinnon@home.com>
Date:       6/2/99 5:31 PM

From: John R MacKinnon
Date: Wed, Jun 2, 1999 5:31 PM
Subject: Sakura coverslipper
To: HistoNet
I was wondereing if anyone has had any problems with the new thinner
coverslipping film.  Prior to the change in the film we never had any
problems, now quite often the film will split and we end up with slides half
covered down one side.  Has any one had similar or other problems?

John MacKinnon, MLT, ART
Technical Specialist,
Anatomic Pathology
Brantford General Hospital



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Date: Wed, 02 Jun 1999 20:31:25 -0400
From: John R MacKinnon <jrmackinnon@home.com>
Subject: Sakura coverslipper
To: HistoNet@Pathology.swmed.edu
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