Re: Optimax srevice

From:FARFAT@aol.com


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Hi Bruce,
We have a service contract with Biogenex and they respond to any problems 
within 24 hours.This service contract also includes a preventive maintainance 
call which I think is done once a year, as a matter of fact we had one 
today.The technician checks all the functions of the machine including the 
caliberation and pippet pick up  and disposal, which is a important function.
The service contract covers all repairs and it is wise to have one, as in 
case of a break down without it couldl be very expensive.
Akbar
El camino hospital
pathology dept.
mountain view.Ca.

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<HTML><FONT FACE=arial,helvetica><FONT  SIZE=2>Hi Bruce,
<BR>We have a service contract with Biogenex and they respond to any problems 
<BR>within 24 hours.This service contract also includes a preventive maintainance 
<BR>call which I think is done once a year, as a matter of fact we had one 
<BR>today.The technician checks all the functions of the machine including the 
<BR>caliberation and pippet pick up  and disposal, which is a important function.
<BR>The service contract covers all repairs and it is wise to have one, as in 
<BR>case of a break down without it couldl be very expensive.
<BR>Akbar
<BR>El camino hospital
<BR>pathology dept.
<BR>mountain view.Ca.</FONT></HTML>

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