RE: Optimax srevice

From:"Morken, Tim" <>

We've called to have the Optimax instrument recalibrated after moving, and
once it was making strange noises. They got here fast and fixed everything
up fine. We do have a service contract on it.

Tim Morken
CDC, Atlanta

-----Original Message-----
From: Bruce Gapinski []
Sent: Wednesday, June 20, 2001 1:36 PM
To: ''
Subject: Optimax srevice

I'm a happy operator of an Optimax IHC stainer (the Pathologists own it).
I'm wondering if other Optimax users have had to call a service person for
repairs? If so, about how often, and why? I can't imagine that there have
been many calls, as this instrument is designed very well. But on occasion
things break. I welcome all your feedback.
Please & Thank you,
Bruce Gapinski HT(ASCP)

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