From: | Jim Ball <histo007@hotmail.com> |
Histonet,
Wanted to let everyone know that we have cleared up the problem we had
with the Dura Edge blades. I was contacted by a Mr.Bill Williams with
Cresant Manufacturing and ask if I would contact him and explain what we
were experiencing. When I called he told me that he had received several
messages concerning the blades, and the company went about trying to
duplicate the problem in their QA section, but were unable to find a problem
with the blades. Now hold on to your hats you will not believe what he did
next. The man actually put on a flack jacket and a steel pot and visited the
troops on the front lines, and found there was
a definite problem. with in 48 hours the problem was corrected and we had
the new and improved blades in hand and ready to do battle.
I had never used the Dura Edge blades before this point in time, but
after I had some experience with them I highly recommend them, especially in
light of how quickly the problem was taken care of, We were not relegated to
making desperate pleas to our vendor. We were taken care of by the
manufacturer.
When I first posted this message I receive several notes on how I
might over come the problem by trying different techniques, and there was
only one that I totally disagreed with and my rebuttal to the suggestion is
"There is no such thing as to having to much money, a car to fast, a girl
to pretty, or a knife to sharp". Please in the name of of every thing holy
keep the eraser for mistakes on paper. Do not make the mistake of using them
to dull blades.
Thank you again Mr. Williams
_________________________________________________________________
Get your FREE download of MSN Explorer at http://explorer.msn.com
<< Previous Message | Next Message >>