Thanks,Vygis for your prompt reply, even tho I keep spelling your name
wrong, and I want the Histonet to know that Vygis has been a good friend
and colleague over the years.
Regards, Tom

Vygis Narbutas wrote:
> 
> >From: Tom Kuwahara <tom@adpath.com>
> >To: Mbbiocare@aol.com
> >CC: uvsgc@msu.oscs.montana.edu, histonet@Pathology.swmed.edu
> >Subject: Re: PAP pens vs special slides
> >Date: Mon, 26 Jul 1999 07:58:14 -0700
> >
> >Dear Histonetters:  I have used Biocare's PAP pens and personally
> >speaking I don't like them.  I used the red and the "regular".  The
> >regular pen never worked well and I was told by Vygus they discontinued
> >those.  The red pen sort of works but initially it leaked all over the
> >place which drove me crazy.  I sent the one pen back and never heard
> >from BioCare again until I contacted Vygus who assures me I have a
> >credit, do I Vygus?  Regards, Tom
> >
> >Mbbiocare@aol.com wrote:
> > >
> > > Biocare Medical has color hydrophobic pap pens. They are imported from a
> > > different company than the old "Pap PEN" brand. The color ink does not
> >leak,
> > > the barrier stays on through overnight incubations.  They have also gone
> >to
> > > another company for their charged slides. You can reach them at
> >800-799-9499
> > > all the products have a money back guarantee.
> > > Marianne
> >
> >--
> >*******************************
> >Thomas J. Kuwahara
> >Senior Immunohistochemist
> >Advanced Pathology Systems
> >3801 Sacramento St. suite 621
> >San Francisco, CA 94118
> >415 750 6800 x23067 tel
> >415 750 2332 fax
> >tom@adpath.com
> >
> Dear Histonetters,
> 
> In response to Tom Kuwahara's complaint about our hydrophobic pens from
> Biocare, it is true that we had some problems with the large clear pens. We
> discontinued selling them. The vast majority of our clients have been
> satisfied with our colored hydrophobic pens.
> 
> It is Biocare's policy, if any product is defective, that we will
> immediately replace the defective product, and/or return their money, and/or
> give our clients credit.
> 
> Vygis Narbutas
> Staff Scientist and Product Specialist
> Biocare Medical
> 
> _______________________________________________________________
> Get Free Email and Do More On The Web. Visit http://www.msn.com

-- 
******************************* 
Thomas J. Kuwahara
Senior Immunohistochemist
Advanced Pathology Systems 
3801 Sacramento St. suite 621 
San Francisco, CA 94118 
415 750 6800 x23067 tel 
415 750 2332 fax 
tom@adpath.com