-----Original Message-----
From: Charles.Embrey
Sent: Thursday, August 01, 2002 12:46 PM
To: 'Carole Fields'
Subject: RE: VIP

Carole Fields wrote: I think Mr. Embrey,s problem is an isolated issue.
That is the same attitude I got with Sakura but it's my isolated issue and important to me.  Don't get me wrong I find the Sakura machine to be great and probably one of the best on the market.  I just got a little upset when my problem was deemed isolated and therefore unimportant. 

Charles R. Embrey Jr., PA(AAPA), HT(ASCP)
Histology Manager 
Urbana, IL

-----Original Message-----
From: Carole Fields [mailto:cgfields@lexhealth.org]
Sent: Thursday, August 01, 2002 11:49 AM
To: 'histonet@pathology.swmed.edu'
Subject: VIP

For many years I have used old and new VIP's across the country,  and still do use both. I have never had any problem with repairs or performance.  I think Mr. Embrey,s problem is an isolated issue.  We are on contract with a repair company but we do not have any problems with them.  Even when I have called Sakura I have always had very helpful people.  VIP's are by far the most dependable processors, and I would probably never buy anything else.

Carole Fields
Lex Med Ctn
Columbia, SC

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