Re: VIP-5 Owners

From:Aziz Ahmed Jafri

That's more than enough.

Donna Carlton wrote:

> I have had a VIP for many years and thank goodness have had no problems.  I
> am just wondering how often you do the hot water rinse on your machine.  We
> do ours once a week and have great success.  It seems to keep the containers
> clean and the machine working well.
>
> Hope that this helps:-)
>
> > -----Original Message-----
> > From: Melissa Jensen [SMTP:melzy@indytel.com]
> > Sent: Tuesday, January 14, 2003 5:10 PM
> > To:   histonet@pathology.swmed.edu; Cynthia Favara
> > Subject:      Re: VIP-5 Owners
> >
> > WE had the same problem last week and today.It took 4 of us to try to get
> > that bottle out! That is nuts! Called in..Tech support said ...to remove
> > bottle[lol]..than wipe the back the of the bottle [insert] with xylene and
> > a
> > non lint gauze.Than grease the insert...Never use anything that is not
> > lint
> > free....They say the insert connector tends to dry out....I didn't take
> > the
> > call so I have no clue what kind of grease they mean..I'm going to call
> > tomorrow..Co worker found some in Chemistry and that's what we used
> > today..may have to make this a monthly thing...Hope this helps...-----
> > Original Message -----
> > From: "Cynthia Favara" 
> > To: "'Gamble,Marilyn S'" ; "'Histonet'"
> > 
> > Sent: Monday, January 13, 2003 5:42 PM
> > Subject: RE: VIP-5 Owners
> >
> >
> > > Marilyn,
> > >
> > > I have had the VIP since Oct 02 . Have no processing problems but I have
> > > three reagent bottles that I cannot remove. Sakura is sending a tech to
> > fix
> > > the problem.
> > >
> > > Cynthia Favara
> > > NIAID/NIH/RML/LPVD
> > > 903 South 4th Street
> > > Hamilton, MT 59840
> > > 406-363-9317
> > >
> > > -----Original Message-----
> > > From: Gamble,Marilyn S [mailto:Marilyn.S.Gamble@kp.org]
> > > Sent: Monday, January 13, 2003 3:44 PM
> > > To: 'Histonet'
> > > Subject: VIP-5 Owners
> > >
> > >
> > > I've been off the Histonet for an extended period of time, so forgive me
> > if
> > > this subject is a repeat.
> > >
> > > We have had some problems with several VIP 5 processors, without error
> > codes
> > > showing.  To determine if we have an employee problem instead of an
> > > instrument problem, I'd like to check with other users of the new
> > > instrument.  I  (There are no problems with the older versions of the
> > VIP).
> > > If you have had any issues with the instrument, would you send your
> > > responses to me please.
> > > Thank you.
> > >
> > > Marilyn Gamble
> > > Quality Assurance Coordinator, Cellular Pathology
> > > Regional Reference Laboratory, Sherman Way
> > > (818) 503-7029, tieline 397
> > > E-mail:  Marilyn.S.Gamble@kp.org
> > >
> > >
> > >
> >
> >
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