Marilyn,

I have had the VIP since Oct 02 . Have no processing problems but I have
three reagent bottles that I cannot remove. Sakura is sending a tech to fix
the problem.

Cynthia Favara
NIAID/NIH/RML/LPVD
903 South 4th Street
Hamilton, MT 59840
406-363-9317

-----Original Message-----
From: Gamble,Marilyn S [mailto:Marilyn.S.Gamble@kp.org]
Sent: Monday, January 13, 2003 3:44 PM
To: 'Histonet'
Subject: VIP-5 Owners


I've been off the Histonet for an extended period of time, so forgive me if
this subject is a repeat.   

We have had some problems with several VIP 5 processors, without error codes
showing.  To determine if we have an employee problem instead of an
instrument problem, I'd like to check with other users of the new
instrument.  I  (There are no problems with the older versions of the VIP).
If you have had any issues with the instrument, would you send your
responses to me please.  
Thank you.

Marilyn Gamble
Quality Assurance Coordinator, Cellular Pathology 
Regional Reference Laboratory, Sherman Way 
(818) 503-7029, tieline 397 
E-mail:  Marilyn.S.Gamble@kp.org