Dear Melody,
    Yes   :-)   we are here!   
(A)  You may reply to my e-Mail and I'll be sure your issue is directed to the
appropriate source to be addressed.  
(B)  Or, if you wish to call, our toll-free number is 800/725-8723 (or
800-SAKURA3).  
Once you get the automated attendant, key-in "1" for placing or tracking an
order or to check pricing or to order a service agreement.  
If you key-in "2" you'll get Customer/Product Support for technical assistance
with specimen applications or product issues (from user assistance to phone
guided repair to service dispatch.)          If this is your choice, remember
to
have your product model & serial number or product name and lot number
available
for us.  If we're all on the phones, please leave your name, number and product
information in our voice mail and the next available technical specialist
(histologist) will call you back.  The voice mail is checked a minimum of every
15 minutes.
(C)  If you want to leave a message for your Area Sales Manager, key-in "3" to
reach his/her voice-mail.  Their cell-phone notifies them as soon as your
message is ended.
(D)  Our Web site has the following address:  <www.sakuraus.com>

Kind regards,
Nancy

Nancy Klemme, HT(ASCP)
Customer/Product Support Mgr.
Sakura Finetek USA, Inc.
1750  West 214th Street
Torrance, CA  90501

Web Page = www.sakuraus.com 
e-mail = nancy.klemme@sakuraus.com
Phone = 800/725-8723
____________________Reply Separator____________________
Subject:    Sakura - are you out there?
Author: "Melody Ricci" <melodyricci@usa.net>
Date:       1/24/01 8:57 AM

I'm in need of a phone number or website for Sakura.

Thanks in Advance for your help!

melodyricci@usa.net


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