I hope nobody minds if I ask for some help planning a service contract for histology instruments.
 
What should be in a practical service contract?  Period?  Preventive Maintenance?  How often?  Response time? What percentage of instrument cost is usually charged?  Other features it should have?  Should all electrical and mechanical parts be covered under the contract?


Cordially,
Charles W.  Scouten, Ph.D. 
myNeuroLab.com 
5918 Evergreen Blvd. 
St. Louis, MO 63134 
Ph: 314 522 0300  
FAX  314 522 0377 
cwscouten@myneurolab.com 
http://www.myneurolab.com 


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