Same problem here. Just when you think the bubbles are gone, they are back 
like a bad dream.




At 04:58 AM 12/20/2000 -0800, Carson, Karla wrote:
>We have been having the same ongoing problem.  We thought it was fixed but
>it keeps coming back.  If you find a rep, send them north.  Thanks
>
>Karla Carson
>Regional Pathology Manager
>Mercy Health Care Sacramento
>Phone 916-453-4494
>FAX 916-453-4397
>e-mail kcarson@chw.edu <mailto:kcarson@chw.edu>
>
>                 -----Original Message-----
>                 From:   Histo-Scientific Research Laboratories
>[mailto:histosci@shentel.net]
>                 Sent:   Tuesday, December 19, 2000 2:19 PM
>                 To:     Laurie Colbert; Histonet
>                 Subject:        Re: Hacker Coverslipper
>
>                 Dear Laurie,
>
>                 I am sorry to hear about your Hacker coverslipper.  I was
>having the same
>                 problems but Hacker take care of it immediately.  Have you
>tried calling
>                 1-800-4HACKER and speaking with Jim Mullen?  I am sure he
>will be very
>                 interested to hear of your problem and fix it ASAP.  Jim
>Mullen of Hacker
>                 took a 6+hour drive from NJ to fix our coverslippers on a
>days notice.  When
>                 he could not fix it, two days later he had three Meisei
>engineers fly in
>                 from Tokyo, Japan to fix them properly.  I can not thank
>Hacker enough for
>                 all of their help.  I have never had customer support as
>good as that of
>                 Hacker!  I am not a spokesman for the company, just a very
>satisfied
>                 customer!
>
>                 -Tom Galati
>                 Histo-Scientific Research Labs.
>                 137 S. Main Street
>                 Woodstock, VA  22664
>                 (540)459-8211
>                 Fax: (540)459-8217
>                 tomgalati@hsrl.org
>                 ----- Original Message -----
>                 From: "Laurie Colbert" <laurie.colbert@schs.com>
>                 To: "Histonet" <histonet@pathology.swmed.edu>
>                 Sent: Tuesday, December 19, 2000 2:38 PM
>                 Subject: Hacker Coverslipper
>
>
>                 > I have been getting very tiny bubbles on my slides after
>coverslipping
>                 > with the Hacker coverslipper.  I have tried to find an
>experienced rep
>                 > who can come to the hospital and give me some tips, but I
>have not had
>                 > much luck.   Is there anyone out there who can help me????
>The
>                 > pathologists are running out of patience!
>                 >
>                 > Laurie Colbert
>                 > Huntington Memorial Hospital
>                 > Pasadena, Ca
>                 > (626) 397-5784
>                 >
>                 >
>
>


**************************************************************************
Jill Songer HT (ASCP)
Virginia Tech
Veterinary Teaching Hospital
Anatomic Pathology Lab Supervisor
Blacksburg, Virginia 24061

GO HOKIES!!!!!!