RE: Hacker Coverslipper
From: | "Carson, Karla" <KCarson@chw.edu> |
We have been having the same ongoing problem. We thought it was fixed but
it keeps coming back. If you find a rep, send them north. Thanks
Karla Carson
Regional Pathology Manager
Mercy Health Care Sacramento
Phone 916-453-4494
FAX 916-453-4397
e-mail kcarson@chw.edu <mailto:kcarson@chw.edu>
-----Original Message-----
From: Histo-Scientific Research Laboratories
[mailto:histosci@shentel.net]
Sent: Tuesday, December 19, 2000 2:19 PM
To: Laurie Colbert; Histonet
Subject: Re: Hacker Coverslipper
Dear Laurie,
I am sorry to hear about your Hacker coverslipper. I was
having the same
problems but Hacker take care of it immediately. Have you
tried calling
1-800-4HACKER and speaking with Jim Mullen? I am sure he
will be very
interested to hear of your problem and fix it ASAP. Jim
Mullen of Hacker
took a 6+hour drive from NJ to fix our coverslippers on a
days notice. When
he could not fix it, two days later he had three Meisei
engineers fly in
from Tokyo, Japan to fix them properly. I can not thank
Hacker enough for
all of their help. I have never had customer support as
good as that of
Hacker! I am not a spokesman for the company, just a very
satisfied
customer!
-Tom Galati
Histo-Scientific Research Labs.
137 S. Main Street
Woodstock, VA 22664
(540)459-8211
Fax: (540)459-8217
tomgalati@hsrl.org
----- Original Message -----
From: "Laurie Colbert" <laurie.colbert@schs.com>
To: "Histonet" <histonet@pathology.swmed.edu>
Sent: Tuesday, December 19, 2000 2:38 PM
Subject: Hacker Coverslipper
> I have been getting very tiny bubbles on my slides after
coverslipping
> with the Hacker coverslipper. I have tried to find an
experienced rep
> who can come to the hospital and give me some tips, but I
have not had
> much luck. Is there anyone out there who can help me????
The
> pathologists are running out of patience!
>
> Laurie Colbert
> Huntington Memorial Hospital
> Pasadena, Ca
> (626) 397-5784
>
>
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