Re: [Histonet] a question on ethics
Actually, the hospital where I worked for the last year called it
"Performance Improvement" also. I do not think they care much about what
you call it as long as you have a well defined and documented plan in
On Fri, 13 Aug 2004 08:36:18 -0500 Gary Gill writes:
> Current CLIA has replaced quality assurance with quality assessment
> as the
> preferred term.
> Gary Gill
> -----Original Message-----
> From: Marsha R Price [mailto:firstname.lastname@example.org]
> Sent: Friday, August 13, 2004 8:28 AM
> To: email@example.com
> Cc: firstname.lastname@example.org
> Subject: Re: [Histonet] a question on ethics
> You need to have an Quality Assurance Plan in place. That is an CAP
> checklist question. I have a manual with logs etc. that you can have
> a copy
> of. It can be customized for your lab. You can turn this lab around
> with a
> well defined QA Program. QA is not an option it is a
> must/requirement if you
> are a CLIA or CAP certified lab.
> Let me know if you would like a copy of the manual. It was done on
> Word. So
> I can send to you electronically and you can make changes to it.
> Marsha Price
> On Fri, 13 Aug 2004 04:27:14 -0500 "Ron Martin"
> > Fellow techs,
> > I am in a difficult situation and need some serious advice. I
> > recently (4 months ago) accepted a technical supervisor position
> > a dermatology lab. I went from a bench tech at my old job to this
> > position. I also walked away from a raise at my old position so I
> > could step into a supervision position. I took the new position
> > because I was told by my manager that she would teach me some
> > supervision, management and financial skills that I currently do
> > have as well as the growth potential of the company.This position
> > not what I was told it would be. Part of my "duties" include
> > emptying the trash, clean the bathroom (not happening) and taking
> > her personal and professional calls. The question on ethics is the
> > high volume of mistakes made by our technician, our offices and
> > by my manager herself.
> > I caught a mistake made by our tech a few weeks ago.She put the
> > wrong tissue on the wrong slides as she inverted the two cases. I
> > caught her mistake before it went out. One time she assigned the
> > same number to two different cases. She then sent the correct case
> > out for a consult (which wasn't needed) and put the wrong patient
> > name on the slide. Every other day there is something different.My
> > manager will not terminate her as she knows I am seeking
> > elsewhere and she cannot afford to lose a tech.
> > One day my manager gave three cases the same accession number.She
> > caught her mistake on one of the cases but I still ended up with
> > cases with the same number. When I first started there my manager
> > had a case in which there " was no tissue in the container". She
> > said that she notified the office about the situation however up
> > six weeks later the office was still calling looking for
> > that point she wrote up an incident report and dated it six weeks
> > prior to coincide with the surgery date.
> > Our offices are not any better. One case came in with the wrong
> > patient information. It took about 7 weeks for the office to
> > that they sent the wrong patient information with the biopsy as
> > names were close in spelling. The offices continually send
> > with incorrect spelling of patients names and incorrect anatomical
> > locations.
> > I have tired to document everything but there are too many
> > and I don't have enough time or energy to keep up with them.My
> > manager wants us to do our own "internal quality control". My
> > interpretation of this is that she doesn't want our physician and
> > risk manager to know of these mistakes. Are these becoming common
> > problems or is it just my situation?
> > I want to emphasize that I hope I am not being unethical myself
> > revealing this information but I really need some advice and
> > support.I have very high standards and they are not being met in
> > this current situation. I am currently seeking a new position but
> > need employment and cannot resign until another position becomes
> > available. I would like to stay in Florida and if anyone knows of
> > any positions please inform me as I am at my wits end. Thanks in
> > advance.
> > Ron
> > _______________________________________________
> > Histonet mailing list
> > Histonet@lists.utsouthwestern.edu
> > http://lists.utsouthwestern.edu/mailman/listinfo/histonet
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