Re: [Histonet] a question on ethics
You need to have an Quality Assurance Plan in place. That is an CAP
checklist question. I have a manual with logs etc. that you can have a
copy of. It can be customized for your lab. You can turn this lab around
with a well defined QA Program. QA is not an option it is a
must/requirement if you are a CLIA or CAP certified lab.
Let me know if you would like a copy of the manual. It was done on Word.
So I can send to you electronically and you can make changes to it.
On Fri, 13 Aug 2004 04:27:14 -0500 "Ron Martin"
> Fellow techs,
> I am in a difficult situation and need some serious advice. I
> recently (4 months ago) accepted a technical supervisor position in
> a dermatology lab. I went from a bench tech at my old job to this
> position. I also walked away from a raise at my old position so I
> could step into a supervision position. I took the new position
> because I was told by my manager that she would teach me some
> supervision, management and financial skills that I currently do not
> have as well as the growth potential of the company.This position is
> not what I was told it would be. Part of my "duties" include
> emptying the trash, clean the bathroom (not happening) and taking
> her personal and professional calls. The question on ethics is the
> high volume of mistakes made by our technician, our offices and also
> by my manager herself.
> I caught a mistake made by our tech a few weeks ago.She put the
> wrong tissue on the wrong slides as she inverted the two cases. I
> caught her mistake before it went out. One time she assigned the
> same number to two different cases. She then sent the correct case
> out for a consult (which wasn't needed) and put the wrong patient
> name on the slide. Every other day there is something different.My
> manager will not terminate her as she knows I am seeking employment
> elsewhere and she cannot afford to lose a tech.
> One day my manager gave three cases the same accession number.She
> caught her mistake on one of the cases but I still ended up with two
> cases with the same number. When I first started there my manager
> had a case in which there " was no tissue in the container". She
> said that she notified the office about the situation however up to
> six weeks later the office was still calling looking for results.At
> that point she wrote up an incident report and dated it six weeks
> prior to coincide with the surgery date.
> Our offices are not any better. One case came in with the wrong
> patient information. It took about 7 weeks for the office to realize
> that they sent the wrong patient information with the biopsy as the
> names were close in spelling. The offices continually send mistakes
> with incorrect spelling of patients names and incorrect anatomical
> I have tired to document everything but there are too many mistakes
> and I don't have enough time or energy to keep up with them.My
> manager wants us to do our own "internal quality control". My
> interpretation of this is that she doesn't want our physician and
> risk manager to know of these mistakes. Are these becoming common
> problems or is it just my situation?
> I want to emphasize that I hope I am not being unethical myself for
> revealing this information but I really need some advice and
> support.I have very high standards and they are not being met in
> this current situation. I am currently seeking a new position but I
> need employment and cannot resign until another position becomes
> available. I would like to stay in Florida and if anyone knows of
> any positions please inform me as I am at my wits end. Thanks in
> Histonet mailing list
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