Don't be scared. We had this problem once. The formalin was where the xylene should have been. It'll do it every time. (Check that first!)Good luck, Joyce :>)________________________________From: histonet-bounces@lists.utsouthwestern.edu on behalf of IanSent: Mon 8/9/2004 10:02 PMTo: 'Joe Nocito'; 'Jill Songer'; histonet@lists.utsouthwestern.eduSubject: RE: [Histonet] Problem with VIP 5Hey, you all don't scare me WE just purchase a new VIP 5 and have not haveused it yet!Hey Joe, how are you doing?SSgt Bernard59th Clinical Research Squadron"The USAF's largest Clinical Research facility"Lackland AFB, Texas-----Original Message-----From: histonet-bounces@lists.utsouthwestern.edu[mailto:histonet-bounces@lists.utsouthwestern.edu] On Behalf Of Joe NocitoSent: Monday, August 09, 2004 3:27 PMTo: Jill Songer; histonet@lists.utsouthwestern.eduSubject: Re: [Histonet] Problem with VIP 5Jill,how long have you had the VIP 5? I've had my machine almost 3 years andhaven't had that problem. If you don't close the lid properly, when it pumpsin fluid, the lid pops off, but we haven't had any smells.    Please let us know what the service rep says. I always like new stories.Joe Nocito BS, HT(ASCP)QIHCHistology ManagerPathology Reference LabSan Antonio, TX----- Original Message -----From: "Jill Songer" To: Sent: Monday, August 09, 2004 2:40 PMSubject: [Histonet] Problem with VIP 5> We are having a problem with our VIP 5 having a strong formalin odor atthe> end of the run when we open the retort to remove the tissues. There isalso> a large amount of fluid-formalin?? on the lid and in the chamber.>> Has anyone else experienced this? I have called Sakura and they aresending> a field service tech but I was curious if anyone has had this problem.> Whenever I call a vendor it seems they always say, well, we haven't had> THIS problem before.>> Thanks.>> Jill Songer HT (ASCP)> Histopathology Lab> Virginia-Maryland Regional College of Veterinary Medicine> Teaching Hospital> Virginia Tech> Blacksburg, VA 24061-0443> www.vetmed.vt.edu>>> _______________________________________________> Histonet mailing list> Histonet@lists.utsouthwestern.edu> http://lists.utsouthwestern.edu/mailman/listinfo/histonet>_______________________________________________Histonet mailing listHistonet@lists.utsouthwestern.eduhttp://lists.utsouthwestern.edu/mailman/listinfo/histonet_______________________________________________Histonet mailing listHistonet@lists.utsouthwestern.eduhttp://lists.utsouthwestern.edu/mailman/listinfo/histonetConfidentiality Notice ** The information contained in this message may be privileged and is confidential information intended for the use of the addressee listed above. If you are neither the intended recipient nor the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer.Thank you. Saint Josephs Health System, Inc.