RE: [Histonet] Ventana Benchmark

From:"GUTIERREZ, JUAN" 
Yes, it's happened to me twice.  As a matter of fact, the service rep. is on his way here right now.  The problem seems to be the belt that moves the carousel.  Once the belt was replaced on my other benchmark the problem went away, so I'm hoping for the same results on this one.  Good luck!
 
Juan C. Gutierrez, HT(ASCP)
Histology Supervisor
Christus Santa Rosa Healthcare
(210)704-2533

	-----Original Message----- 
	From: Bill Sinai [mailto:bills@icpmr.wsahs.nsw.gov.au] 
	Sent: Wed 8/27/2003 1:19 AM 
	To: histonet 
	Cc: 
	Subject: [Histonet] Ventana Benchmark
	
	


	Hi All,
	
	Has anyone out there using the Ventana Benchmark had trouble with the
	antibody not being dispensed onto the slides?  Also have you ahd a similar
	problem with haematoxylin being missed on some slides?
	
	This appears to have developed recently and we are almost certain that it is
	neither the dispensers nor the reagents.  We think the slide carousel may be
	getting out of sinc with the dispenser carousel, although we don't know how.
	
	Many thanks for any replies.
	
	Bill Sinai
	Laboratory Manager
	Tissue Pathology
	ICPMR
	P.O. Box 533
	Wentworthville NSW 2145
	Ph 02 9845 7774
	
	
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