Tissue-TekII Crytostats

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From:Gayle Callis <uvsgc@msu.oscs.montana.edu>
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You can obtain repairs for an IEC, through TBS, they now sell the
instrument and you can access the COMPANY, TBS that is, through an 800
number for service.

>Date: Thu, 20 Apr 2000 22:18:08 CDT
>From: "Becky Scholes" <raws43@hotmail.com>
>Subject: Tissue-TekII Crytostats
>To: histonet@pathology.swmed.edu
>Hi, Histonetters!
>   I have some bad news for all you that are currently relying on 
>Tissue-TekII cryostats.  Recently we called Bayer for a microtome part, and 
>they said that as if May 1, they will no longer provide telephone  support, 
>instrument repair, or refurbishments.  This is the result of
>their "inability to obtain parts and components".  We got a copy of the 
>letter sent out to some people who were in their warranty record file.  (I 
>was, too, I thought!)  The letter was dated February 25, 2000.  My favorite 
>repairman, who works for a a well-known histology equipment company, had no 
>idea this was going down either!  Bayer included in its letter four 
>Tissue-Tek II service providers, located in Georgia, New Jersey, California, 
>and Arizona.  The Tissue-Tek II cryostats are good ol' work horses.  The 
>company is taking advantage of the Taft-Hartley Act (manufacturing was 
>discontinued in 1993).  Why couldn't IEC have done that for their old 
>clunkers a long time ago, instead of Tissue-Tek?  Anybody else out there 
>that is going to be in a bind?  We have over 6 Tissue-Tek II's that we rely 
>Slightly torked,
>Becky Scholes
>Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com
Gayle Callis
Veterinary Molecular Biology
Montana State University
Bozeman MT 59717-3610
406 994-4705
406 994-4303

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